The Plastic Problem
This list could also be called: "Ten Things That People Don't Make Credit Card Companies Compete On." And that is the base of the problem. While everything on this list is pretty petty and nasty (I mean, come on, setting the time due before the mail is delivered on the due date? That's a reasonable policy?) and people seem willing to complain about it, they don't want to switch card issuers over it. I understand that there are consequences to changing from one card to another, but it's a general fear of those consequences that prevent us from making the card companies compete to keep us as customers - which in turn, leads to more and more BS on their part.
No comments:
Post a Comment